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FAQ

Can you give me more information about the artworks?

 

All the items in our shop are original artworks created by the Kimonos Art Center's crew and by our associates, from Cyprus and abroad. The revenues we receive from the purchases help the artists live from their art and at the same time a percentage goes to the Kimonos Art Center in order to cover the expenses for it functioning. You can find more information about the artists in the Artists' Profile page of this site. There you can find links for their personal websites for more details about their work and projects.

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Has my order been sent yet ?

 

Once you complete your purchase on our site, a confirmation email will be automatically sent to the address you provided. Immediately after that we will ship your order. In case you do not receive the email, please send us an email at buyart@kimonosartshop.com so that we can verify if everything was done as it is supposed to.

Can I track my order ?

 

Yes. If you wish to track your order, we can send you the registration number so you can do so on the Internet.

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You’ve sent me the wrong items

 

Although we are very careful on handling the orders and the shippings, mistakes may happen.

In that case, you should notify us by email at buyart@kimonosartshop.com to let us know the error. We will arrange that you send the item back to us and we will then send you the correct one .

We will cover the charges of all the shippings, of course!

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Part of my order is missing

 

In case of multiple orders, if necessary, the different artworks will be shipped separately. In that case, some artworks may arrive later than others. On the case that we indeed do not send all the items ordered or something gets lost in the post, you should notify us at buyart@kimonosartshop.com so that we can send the item again.

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Which methods of payments can I use?

 

For the moment, for practical reasons we only accept payments via PayPal. We are working on it and soon we'll accept credit cards as well.

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Is it safe to order online?

 

Of course! Everything is perfectly safe. We only accept PayPal payments, which is one of the safest ways to pay online.

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Delivery - How much is it and how long does it take?

 

We do not charge extra fot the shipping, so there is no additional cost for the delivery of the item you purchase.

The time it will take for the item to be delivered may vary, depending on where you are living. Most of our artworks are shipped from Cyprus, some of them from England and others from France (depending on the artist), so the time depends on your location as well as the location the item is shipped from.

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Kimonos 2

8011, Paphos

CYPRUS

buyart@kimonosartshop.com

www.kimonosartcenter.com

Tel: 00 357 26 102 180

ADDRESS

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